Shipping, Refund, and Return Policy
Shipping Policy
We’re here to make sure your supplements arrive quickly and safely.
Processing Time
Orders are typically processed within 2-5 business days. Orders placed on weekends or holidays will be processed the next business day.
Shipping Methods & Delivery Times
We ship to all 50 U.S. states using trusted carriers like USPS, UPS, and FedEx. Shipping timeframes vary by location but most orders arrive within 3–7 business days after leaving our warehouse.
Order Tracking
Once your order ships, you’ll receive a confirmation email with tracking information so you can follow your package every step of the way.
Returns & Exchanges – Rethink Nutrition
Your satisfaction matters. If something’s not quite right, we’re here to help.
Return Eligibility
We accept returns on unopened, unused products within 30 days of delivery. To be eligible for a return, items must be in their original condition and packaging.
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Opened or used products are not eligible for return due to health and safety standards.
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Clearance and final sale items are non-returnable.
How to Start a Return
To begin the return process, please email us at info@rethink-nutrition.com with your order number and the reason for your return. We’ll provide return instructions and shipping details.
Refunds
Once we receive and inspect your return, we’ll process your refund to the original payment method within 5–10 business days. Please note that original shipping fees are non-refundable.
Exchanges
Need something different? Reach out to us and we’ll do our best to accommodate exchanges for unopened products.
Damaged or Incorrect Orders
If your order arrived damaged or incorrect, contact us within 7 days of delivery and we’ll make it right — either with a replacement or a refund.